NOTICE ON THE PROCEDURE FOR SUBMITTING CONSUMER COMPLAINTS
Pursuant to Article 10, Paragraph 3 of the Consumer Protection Act (Official Gazette No. 79/07, 125/07, 79/09, 89/09, 133/09, 78/12, 56/13, 41/14, and 110/15), we hereby inform consumers that any complaints or objections regarding the quality of our products or services may be submitted by mail in written form to the address of our registered office:
LUMBARDA TRAVEL
TOURISM CRAFT, TRAVEL AGENCY
LINDA LOZICA, OWNER AND AGENCY MANAGER
LUMBARDA 504
20263 LUMBARDA
Croatia
or
Electronically via email to: lumbardatravel@gmail.com
When submitting a complaint, please also provide your first and last name and address, so that we can send you a written response to your complaint within 8 days and thereby contribute to improving the quality of our services and your satisfaction.
